Technical Support
JTM Technology can provide quality technical support for your small- to medium-size company. We can handle support on a
case-by-case basis, or save you money with a contract covering some or all of your support needs.
JTM Technology can set you up with an automated system to take care of such things as:
- Viruses (preventing, detecting, eliminating)
- Operating System Patching
- PC Troubleshooting
In addition, we also offer different levels of support in the following:
- Application Support
- Training
Viruses (Prevention, Detection, Elimination)
JTM Technology partners with the award-winning BitDefender software, voted the best virus protection software in the world by an leading PC magazine See article).
JTM
Technology can help you prevent viruses before they become a problem. We can help
you keep all of your systems up to date with the latest virus definitions, and get
rid of a virus or spyware instance should one arise.
Operating System Patching
JTM Technology offers a variety of ways to make sure your operating systems have the latest and greatest patches.
We can set you up with an in-house solution, or deliver patches to your systems from a remote server.
PC Troubleshooting
Let the experts at JTM Technology help you troubleshoot issues you are having with
your PCs.
JTM
Technology can handle your PC woes on a case-by-case basis. We can also provide
you with a proactive approach to maintaining the health of your PCs. We offer long
term contracts that can save you money.
Training
JTM Technology offers you a variety of training options. Let us customize a training program for your company.
We
can provide training in a number of off-the-shelf products, and can also train for
a proprietary product you may have created in-house. Our offerings include in-person
training, online presentations, multimedia programs you can use over and over, as
well as comprehensive documentation.